How the VERGI VIP Card Supports Pet Owners During Emergencies
Featured in Houston PetTalk, September 2024
By Dr. Noaker
At VERGI 24/7, we strive to make emergency and critical care medicine available to as many pets as possible. That’s why we offer a VIP card to clients. This card offers a 50% reduction in our initial exam fee, and we hope that it offers you a little bit of help in caring for your pet. Come by to pick up your own card and keep it handy. We hope you never need it but if you do, we hope it feels like a gentle hug. Emergencies are scary, and we absolutely know that.
The Start of the VIP Program
I began the VIP program when I purchased VERGI. For over a decade now, we have offered our VIP cards to help clients during emergencies. VERGI 24/7 was originally owned by a group of veterinarians who operated the hospital on nights and weekends so that their day patients had a place to be transferred to on those nights and weekends, a place where patient care and monitoring were always available.
Once I purchased the hospital, it didn’t seem fair to me for clients to have to pay an exam fee at their regular vet and an exam fee at VERGI, but since we are two separate entities, exams and subsequent fees were required. That’s when the VIP program was born. Standing for “Very Important Pet,” “Very Important Patient,” “Very Important Parent,” and “Very Important Partner,” the program offered clients being transferred from a referring veterinarian a break in the exam fee. It has only grown from there!
Caring for Critical Pets
A critical pet should never sit alone overnight in a clinic without anyone to oversee his or her care, or to simply monitor the patient and be there in case anything happens. We value offering and providing the very best in patient care as well as client care. The VIP card is one way we can show you that we care about you, about your pets and our patients. Whether you are being referred from another clinic or come in on your own, the VIP card is here to help your beloved pets get the care they need, from simply being observed overnight to treated and monitored for a few days.
Why Emergency and Critical Care Matters
Emergency and critical care is sometimes necessary for saving lives. Come by our hospital and pick up a VIP card when you are in the area. You can’t predict pet emergencies but you can always count on us being here for you and your pets, 24 hours a day, seven days a week!
